Frequently Asked Questions
PetMax and Pet Nutrition
What makes PetMax unique compared to other pet food brands?
PetMax provides wholesome daily nutrition for your pet so that they can be fitter and active. PetMax pet food is gluten-free, made with high-quality ingredients and enriched with all essential nutrients. Our formulas are designed to support energy, immunity, digestion, and overall well-being — at the same price as regular pet food.
What is AAFCO and why is it important for pet nutrition?
AAFCO (Association of American Feed Control Officials) sets nutritional standards for pet food. When a recipe meets AAFCO guidelines, it means your pet is getting complete and balanced nutrition for their life stage. All PetMax recipes are developed as per AAFCO guidelines.
How do I know if PetMax food is safe for my pet?
Every PetMax recipe is crafted by pet nutrition experts, made with high-quality ingredients, and tested against both AAFCO and ISO standards to ensure safety, digestibility, and complete nutrition. Moreover, PetMax does not contain any artificial flavours, fillers or preservatives which can be harmful to pets.
Can treats or home food replace PetMax meals?
Treats and home food should complement meals, not replace them. PetMax is designed as a complete and balanced daily diet, providing all essential nutrients your pet's needs.
How do I know if my pet is thriving on PetMax?
Look for signs like a shiny coat, healthy digestion, active playfulness, and steady weight. These are clear indicators that your pet is benefiting from balanced PetMax nutrition.
Is PetMax suitable for pets of all ages and breeds?
Yes, PetMax is suitable for cats and dogs of all breeds. We offer options suitable for various life stages of cats (kitten and adult) and dogs (starter, puppy and adult) to meet their specific nutritional needs.
Shopping and Support
Is PetMax available for purchase online or in physical stores?
PetMax is available for purchase online through our official website, as well as through select retail partners. Visit our website or contact our customer support for more information on where to find PetMax near you.
How can I contact PetMax's customer support for further inquiries or assistance?
You can reach out to PetMax's customer support team through our website's contact page or call us on our toll-free number 1800 2700 380 or our WhatsApp number 9554950171. We are here to assist you with any questions or concerns you may have regarding our products and your pet's nutrition.
Usage and Storage
How can I transition my pet to PetMax pet food?
When transitioning your pet to PetMax, it's recommended to gradually introduce the new food over a period of 7-8 days. Start by mixing a small portion of PetMax food with your pet's current food, gradually increasing the proportion of PetMax food each day until the full transition is complete.
Are there any special storage instructions for PetMax pet food?
To maintain the freshness and quality of PetMax pet food, store it in a cool, dry place, away from direct sunlight. Ensure that the packaging is properly sealed to prevent moisture and air from affecting the product.
